Everything the desk does, in one place.
The landing page hits the highlights. This is the full tour — how Clutch Desk qualifies with AI and human judgment together, delivers to your client's CRM without leakage, and runs the entire back office of a lead-gen floor.
AI qualification, on a human leash
Every submission is transcribed, scored against your criteria, and given a suggested verdict — then a person signs off before anything reaches a client.
AI scoring & verdicts
A submitted recording is transcribed, graded against your pillars, and given a score and proposed verdict for a reviewer to assess.
Human review queue
Reviewers play the actual recording in-app, confirm or override the AI, and the lead moves the moment they decide. Nothing is taken on faith.
Accuracy, measured
Every human verdict is logged and compared to the AI's suggestion, so you can see where the rubric and the team agree or differ.
Managed AI or BYOK
Run on the managed AI layer with metered credits, or bring your own provider keys. AI proposes; a human reviewer makes the client-facing decision.
Qualified leads, delivered — never dropped
Once a reviewer approves a lead, it is queued for the configured CRM destination and tracked through delivery. No spreadsheets between the call and the client.
Native CRM delivery
Follow Up Boss, GoHighLevel, a signed webhook, or email — configure a destination and approved leads are queued, logged, and tracked through delivery.
Durable & retried
Delivery runs through a durable outbox with signed payloads and backoff retries, so a hiccup mid-request can never silently lose a lead.
Automation rules
Fire actions on lead events — route by campaign, notify on a qualified verdict, hand off to a done-for-you flow. The plumbing reacts so your team doesn't have to.
The whole back office, in one desk
Clutch Desk runs the operations of a real agency — not just a lead list. Payroll, QA, dialing, and the numbers, reconciled.
Payroll & KPI bonuses
Agent hours, KPI-based bonuses, expenses, attendance, and client invoicing — the money side of the floor, computed in place.
Calling workflow & number health
Run calling sessions, import dialer logs with saved mappings, and track DID/number health — all around the phone line your team already uses.
Reconciled numbers
Computed call, contact, and lead counts are checked against what's typed in — discrepancies get flagged, not waved through.
Real-estate CRM & pipeline
Contacts, deals, pipeline stages, and activities — plus properties with an ARV/MAO calculator and a cash-buyer database with buyer-to-deal matching.
Isolated by design, audited by default
Every workspace is its own tenant with row-level security on every table. Roles see only what they should, and every privileged action is logged.
Tenant isolation
Each agency is a separate tenant with row-level security on every table — no workspace can ever see another's data.
Role-isolated access
Agents see their leads and finance sees money. Access follows the role and is enforced in the database, not just the UI.
Encrypted vault & audit
Per-tenant connector and provider secrets are encrypted at rest, and a full admin audit log records every privileged action.
AI proposes. Humans dispose.
No AI touches a client without a person signing off. Lead AI suggests a verdict into the review queue; assistants report to a supervised inbox; accuracy is measured on every decision.
- Every verdict is logged and compared to the AI's suggestion
- A reviewer confirms or overrides the proposed verdict
- Qualified and SLA decisions always get human eyes
Reliability, built in
The platform watches itself so your floor keeps moving.
- Service-health checks for configured dependencies
- Per-plan usage metering and entitlements
Run your whole lead operation from one desk.
Qualification, review, delivery, and the back office — for agencies that can't afford friction between the call and the client.